How We Work

Dr. Elizabeth Laffey, board-certified family physician, is on the leading edge of progressive health care in St. Louis.

Dr. Laffey is one of a small number of concierge physicians who is available to her patients round-the-clock by direct cell phone and email contact. Her practice is particularly suited for busy parents and executives who don’t have the time to wait in a traditional doctor’s office or to spend precious minutes on the phone with a nurse or receptionist to deal with their health care needs or questions.

Dr. Laffey’s practice allows her to provide in-depth, personalized medical care that factors into the patient’s mental, physical, emotional and lifestyle needs. This type of care ensures that patients’ concerns are addressed properly the first time so that a better outcome may result.

Patients typically spend an hour with Dr. Laffey. But shorter or longer visits are possible as the patient needs or desires. Dr. Laffey looks at the individual’s entire situation, including work-life balance issues, stressors in the home, emotional well-being and numerous other factors that affect a patient’s overall health.

Unlike traditional doctors who have between 3,000 and 5,000 patients each, Dr. Laffey limits her practice to just 200 patients. Such a low patient census ensures that she can give more time and personal attention to each patient, track follow-up care such as test results in a timely manner and more effectively manage the patient’s care so he or she doesn’t fall through the cracks.

When a patient needs to see a specialist, Dr. Laffey will accompany the patient upon request to advocate for the best care possible.